What it is
The clinic's hair loss treatment is doctor-led from the start. Dr Ong takes a history, examines the scalp, and where appropriate orders blood tests or other investigations to identify the cause. Common patterns include androgenetic alopecia, the genetic pattern hair loss in men and women. Telogen effluvium, a shedding response to stress or illness. Nutritional contributors. Hormonal contributors. And scarring forms that need urgent attention.
What it does well
Once the cause is identified, treatments vary: topical or oral medication, scalp injections including PRP and growth factor combinations, and lifestyle and nutritional interventions where they apply. The clinic works through the appropriate combination for the cause that has been diagnosed.
What it does not do
The clinic does not perform hair transplants, which are a surgical procedure requiring a different setting. Where transplant is the right answer, Dr Ong will say so and direct you appropriately.
Our view
Hair loss is one of the areas where treating before diagnosing is most common, and most wasteful. Patients often arrive having tried a course of products, sometimes injections, with no clear sense of why their hair is thinning. The first job is to find out. The right treatment then follows.
Practical notes
The first appointment is a consultation and assessment. Depending on the findings, the follow-up is either a treatment plan that can begin in clinic, or a referral pathway if needed. Improvement timelines depend on the cause and the treatment chosen.

