Start with your concern

Texture, pores and acne scars

Texture is the concern you feel before you see. Light catches unevenness, makeup sits differently, pores look larger in some mirrors than others. Underneath, texture splits into distinct mechanisms: scarring left by acne, pores stretched by oil and time, and a surface that has lost its smoothness. They often coexist on the same face, and they are not treated the same way.

Texture is felt before it is seen.

What is actually going on

Acne scars are collagen damage in the dermis, and they come in types: rolling scars, boxcar scars and the deep pitted ice-pick kind, each sitting at a different depth and responding to different work. Open pores, the large, enlarged kind, are structural, shaped by oil production, elasticity and age. Rough, bumpy skin is usually a barrier and hydration problem, skin that has been over-treated, under-protected or simply neglected.

The same cheek can carry all three at once. That is why the plan starts with which mechanisms are present and in what proportion, not with whichever device is nearest.

The honest map

For selected acne scarring and surface texture, PicoSure in its focus mode does the structural work, decided scar type by scar type over a planned course, not a single pass. Deep ice-pick scarring is stubborn territory, and where a different tool would serve it better, we say so and refer.

For the surface itself, skinboosters and the clinic's quality protocols such as ReGlow restore hydration and finish from within, and a Hydrafacial holds the maintenance layer between deeper work. Exosomes can support recovery and results as an adjunct, where the assessment supports it.

Where the texture problem is really early laxity showing as crepiness, the tightening share of the work belongs to radiofrequency: XERF, now available at the clinic by assessment. Where the complaint turns out to be fine lines rather than roughness, that is a different reading again, and it is worked through on the lines and wrinkles page. And sequence matters more than intensity throughout: active acne is controlled before scars are treated, the barrier is repaired before the skin is asked to remodel, and the deeper work is spaced so the skin can answer it.

When we would say no

We do not treat scarring over active acne. New breakouts keep writing new scars behind the treatment, and the money is better spent controlling the acne first.

We also decline the poreless-skin brief. Pores are anatomy; they refine, they do not disappear, and any promise otherwise is marketing. And a compromised, over-exfoliated barrier gets repair before it gets energy-based work, however keen its owner is to move fast.

How the skin gets read

The plan starts by sorting which mechanisms are on the cheek and in what proportion, because scarring, pores and surface roughness look like one problem and behave like three. Scars are typed by shape and depth, rolling, boxcar and the deep pitted kind, each answering to different work. Pores are judged against oil and elasticity. And roughness is checked for what it usually is, a barrier that has been over-exfoliated or under-protected. The light that flatters can hide all of this, so the skin is examined closely rather than glanced at.

Sequence falls out of that reading. Active acne is controlled before any scar is touched, because new breakouts keep writing new scars behind the treatment. The barrier is repaired before the skin is asked to remodel. And the deeper work is spaced so the skin can answer it. Order matters more than intensity, and getting it wrong is how people pay for resurfacing the skin was never ready to receive.

Our view

Texture is sold on the promise of poreless, glassy skin, and that promise is a filter, not a medical outcome. Pores are anatomy: they refine, they do not vanish. Scars improve, often substantially, but honest framing calls it improvement rather than erasure.

Our view is to say what each tool can actually reach, treat in the right order, and keep patients from paying for a finish that only exists in editing. Skin that is genuinely healthier is the real result, and it is a better one than the brochure promises.

Common questions

What removes acne scars?

Nothing removes them outright, and honest framing matters here. A picosecond laser working in its focus mode remodels the collagen beneath rolling and boxcar scars over a course of sessions, and most patients see meaningful improvement. Deep ice-pick scars are stubborn and sometimes need a different approach entirely. The scar type decides the tool.

Can large pores be made smaller permanently?

Pores can be refined by improving the collagen around them and controlling oil, and the improvement is real. But pores are anatomy, not a defect, and they do not vanish. Anyone promising poreless skin is describing a filter.

How many sessions will texture work take?

Scarring and texture are courses, not events: typically two to four sessions of the structural work about a month apart, with the result building for months afterwards. The exact number is set after the skin is examined, not sold in advance.

Is at-home microneedling worth trying for scars?

No. Home rollers reach the surface at best and carry infection and scarring risk at worst, while scar remodelling has to happen deeper, under controlled settings and sterile technique. Money spent there is better saved for an assessment.

Why is my skin rough even without scars?

Usually barrier and hydration: too much exfoliation, too little protection, or skin that has simply been asked to cope without support. That is repaired with a quality protocol rather than resurfacing, and it is one of the cheaper problems on this page to fix.

How much does acne scar treatment cost?

It depends on the scar types present and how many sessions the course needs, which is set after the skin is examined rather than quoted blind. Deep ice-pick scarring and broad rolling scars are different jobs with different plans. We price the course to the diagnosis, and say honestly when a scar type would be better served by a tool, or a referral, we do not offer here.

Do pores get bigger with age?

They can look larger as skin loses the elasticity that holds them taut, and as oil and sun damage accumulate. Improving the collagen around them and controlling oil refines the look, and the improvement is real, but the pore itself is a permanent feature of the skin. Anyone promising to close pores for good is describing a filter, not a treatment.

Is microneedling or laser better for scars?

Neither is better in the abstract; they suit different scars. Some texture answers best to a focused laser, some to collagen-stimulating work, and some deep scars to a tool we would refer you for. The scar type decides, which is why the skin is read first rather than the machine chosen first.

Which mechanism is yours? The skin will say.

In person, with Dr Ong. The scar types, the pores and the surface are read together, and the plan runs in the right order, acne first where it is active.